Support

How to reach support

Email us at sgrid.caps@gmail.com. A person reads every email.

You can also ask in the chat bubble on any page.

Support is by email and chat. No phone line.

Your content is yours

The documents, rules, lore, and class material you put in your vault are yours, and they stay yours.

We store your material only to run your Rune.

We do not sell your material. We do not give it to other customers. One business's vault is never used for another business.

Rune learns patterns only. Never your facts.

You can delete your material from your account at any time. Deleting it removes it from your account.

Rune works from your vault

Rune answers only from the material you give it. It does not look things up anywhere else, and it does not invent.

If your vault is wrong, out of date, or missing something, Rune's answers will show that.

You are responsible for the material you give Rune, and for what you do with its answers. Check anything important against your own records.

Your files stay private

Files in your vault are private. Only you and your team can see them.

Who runs this?

RuneLore runs this site.

The demo

The demo is temporary. What you load into the demo clears when you leave or refresh. Questions and answers may be kept for quality review.